Self-Service

1. Purchase full protection insurance package when booking your rental car on our website. More information about insurance here.
2. Complete online check-in 2 to 5 days before arrival by logging into Manage my booking clicking "Online Check-in," and following the steps.

Ensure you tick the "Pick-Up" or "Drop-Off" box in the first step of the online check-in process.

Complete all steps, including reviewing your booking, providing contact and driver's license information, and paying any outstanding fees.

Note: Online check-in closes 8 hours before pick-up; failure to complete it means you must pick up your vehicle during office hours.

ONLY WORKS IF YOU BOOKED THE SELF-SERVICE FIRST (SEE PICK-UP BOOKING PROCESS)

1. A few hours before your arrival, your car keys will be placed in the key box by our team.
2. You'll receive an email with a code to access the key box and detailed instructions.
3. Upon your arrival at Keflavik Airport, a dedicated shuttle will pick you up and transport you to our Lava Car Rental office for free (just a 5-minute drive).
4. Collect your car key in the key box and start your trip with your rental car.

1. Purchase full protection insurance package when booking your rental car on our website. More information about insurance here.
2. Request Self-Service drop-off during car rental pick-up by informing our front desk agent or by sending us an email at info@lavacarrental.is during your trip. You'll receive an email with a code for our self-service key box and drop-off instructions.

ONLY WORKS IF YOU BOOKED THE SELF-SERVICE FIRST (SEE DROP-OFF BOOKING PROCESS)

1. Park your car in front of our office and place the key in the key box.
2. Contact our shuttle when you're in front of the office.
3. Enjoy a complimentary shuttle ride to the airport.

Allocate approximately 30 minutes for the drop-off process.